Hospitals looking to anger management for disruptive doctors
For most doctors, maintaining composure during an operation or a several-hours-long shift is just part of the job, and something they have no trouble handling. But some doctors – a minority, but an impactful minority – are prone to angry or disruptive outbursts on the job, either yelling at nurses, trainees or co-workers because a tool is missing or they aren’t moving fast enough. For countless years, these kinds of doctors have been largely ignored, with their behavior attributed to the stress of the job. But now, as hospitals increasingly impose zero-tolerance policies towards out-of-control doctors, anger management classes are becoming an attractive option.
The Washington Post reports a 2011 incident involving a surgeon who was conducting a difficult abdominal operation and asked for a specific tool. When a technician handed it to him, the surgeon saw that it was loaded incorrectly and angrily slammed it on the table, breaking the technician’s finger. The surgeon was promptly suspended for two weeks and told to undergo anger management sessions. Cases like these have forced hospitals to take more proactive measures in dealing with anger-prone doctors.
“Many hospitals and health-care systems are beginning to address [the problem of angry doctors] just to keep their accreditation,” Peter Angood, chief executive of the American College of Physician Executives, told the source.
“Hospitals can no longer afford to look the other way,” added California internist Alan Rosenstein.
Professionals in the medical field who have either been told by their hospital administrators to enroll in anger management, or simply want to address their issues voluntarily, should consider the online anger management classes at Conflict Coaching & Consulting. This online program guarantees total privacy and works completely around the attendee’s schedule.